User Experience (UX) Research Placement- HomeAway
Expedia, Inc
London, UK
6d ago

Expedia

Location : London (Victoria)

Start Date : June / July 2019

Duration : 6-12 months full-time placement

Eligibility criteria :

  • Currently studying for a bachelor’s or master’s degree programme with the ability to complete a minimum 6-month placement / year in industry
  • Permanent work authorisation for this location is required
  • Please ensure you apply with your CV in English
  • If you have graduated from university, unfortunately you are not eligible for this internship / placement position. Please see www.
  • lifeatexpedia.com for further opportunities

    HomeAway is part of Expedia Group and is the world leader in the vacation rental industry- the place to book beach houses, cabins, and condos with more than two million places to stay in 190 countries.

    The site makes it easy to find and book the perfect vacation rental for any getaway, often for less than the cost of traditional hotel accommodations.

    We are looking for an enthusiastic student to join our User Research team at HomeAway for a period of 6-12 months. In this internship you will gain experience with a variety of research methods such as usability studies (in-

    lab, comparative, iterative, prototype, remote), card sorting, interviews and surveys. You will have the ability to see the impact of your work on the product and learn how research is done in the industry, as well as the opportunity to work with a small and collaborative team with ongoing mentorship from one of our senior user researchers.

    Learn more about HomeAway :

    HomeAway worldwide office tour

    What you’ll do :

  • Assist UX researchers in designing, conducting and analysing results from a variety of research studies, including usability lab studies, remote research, field studies and survey design
  • Work closely with cross-functional product teams to identify research topics, gather stakeholder requirements, and communicate results
  • Contribute towards experimental design and conduct research, employing a variety of quantitative and qualitative methods
  • Communicate results and illustrate suggestions in a compelling and creative way so they are clear to a range of stakeholders
  • Who you are :

  • You are currently studying for a bachelor’s or master’s degree in Psychology, Sociology, Information Science, Human Computer Interaction or a related field
  • You have excellent organisational skills, attention to detail and the ability to prioritise workloads in a dynamic environment
  • You have strong communication skills and can effectively deliver recommendations to senior leadership
  • You are a self-starter and results orientated with the ability to work independently
  • You have an interest in user research principles and would enjoy collecting customer feedback which informs design and business actions
  • European language skills, in particular French, German, Spanish or Italian are an advantage, but not essential
  • Why join us :

    Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business.

    Our brands recognize the power of travel to break down barriers and make people's lives better that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.

  • Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal;
  • to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small.

    We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple.

    Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

    If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

    LI-AC3

    Our family of travel brands includes : Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.

    com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

    Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

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