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Here at Helping Hands, we try to improve peoples lives in whatever way we can; we always think about how we can do things better, go the extra mile and make things possible.
Joining our busy team as a Care Co-ordinator, youll allocate the right carers to the right customers at the right time. Youll make sure that every single one of our customers gets the quality of service they deserve within the timescales they have requested.
Youll brief carers prior to placement and ensure excellent working relationships with healthcare professionals, customers and next of kin.
Working closely with the Branch Manager, youll also be involved in interviewing, conducting supervisions and managing customer visits when necessary.
Youll also keep all our user records accurate and up-to-date. Put simply, youll help to ensure everything behind the scenes works as smoothly as possible to ensure all our customers get the brilliant service they deserve.
The successful candidate will be an experienced Care Coordinator who has an excellent telephone manner along with good communication, interpersonal and influencing skills.
They need to be customer focused and mustbe able to multi task and work well under tight deadlines and pressure.
They will need to be flexible for the needs of the business and work effectively with team members and on their own.They must be self-
motivated and be passionate about the care sector, customer and carers.
Did you know that Helping Hands are the only care company in the UK to be a winner in the annual Glassdoor Employees Choice Awards, a list of theBest Places to Work in 2018.
Founded in 1989, Helping Hands Homecare is an award-winning provider oflive-in and hourly visiting care. We have experienced unprecedented growth over the last 10 years and are currently one of the fastestgrowing care companies in the UK.
We are committed to providing the best level of care to our customers and equally employing the best people, our business is all about people and providing an engaging and productive work environment is of supreme importance to us.