Household Claims Specialists - £19K DOE + Bonuses
Reed Insurance
City, Glasgow, United Kingdom
4d ago

Due to internal promotion REED are delighted to be working with a leading National Home Insurer in their search to find customer centric claims handlers.

Working hours :
  • Working 37.
  • Working 37.
  • 5 hours a week, 5 out of 7 days on a rotational shift pattern including :

    One 11.

    30am-8pm shift every four weeks

    One Saturday 9am-4pm shift every four weeks

    The Role :

  • Handling home claims from cradle to grave, providing exceptional customer care throughout
  • Handle First Notification Of Loss (FNOL) inbound calls; be responsible for claims validations and policyholders' final settlements
  • Mitigate and control losses
  • Work with third party suppliers and Insurers
  • Act as a referral point for advisers
  • Essential prerequisites :

  • A confident strong communicator, with excellent negotiation skills
  • Commercially focused
  • An adept problem solver with the ability to remain calm under pressure
  • Qualified to GCSE level in Maths and English - Grade C or above
  • Computer literate
  • In return, my Client offers a supportive learning environment; clear career progression opportunities, discounted insurance products, eligibility for a Profit Share Bonus, contributory pension plus many other excellent benefits and ultimately a fantastic opportunity to join an award winning Insurer!

    Apply now to Lee-Anne Gould at REED Insurance

    Reed Specialist Recruitment Limited is an employment agency and employment business

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