Community Engagement Officer - Standing Together Cymru
Mental Health Foundation
Cardiff based with travel across South East Wales, UK
6d ago

Main purpose of the job

  • Work as a Community Engagement Officer on a three year Big Lottery Funded project which will be providing self-help groups for older people experiencing : mental health problems, early stage dementia, learning disabilities / difficulties and significant loneliness, living in sheltered and extra care housing across South East Wales.
  • Lead on the recruitment, co-ordination and training of volunteers to ensure the sustainability of the project.
  • Recruit participants, promote groups and maximise accessibility by liaising with tenants and tenant engagement staff.
  • Principal tasks and responsibilities :


  • Lead on recruiting suitable volunteers from the groups and elsewhere who can assume responsibility for running individual groups once the Foundation withdraws.
  • Lead on delivering volunteer inductions, training and providing ongoing support.
  • Liaise closely with the Manager & Lead Facilitator and Housing staff working in the schemes involved in the project to develop the sustainability of the project.
  • Promote the groups and recruit suitable participants by producing communication materials and identifying appropriate avenues for advertising.
  • Create strong working relationships with tenant engagement staff, third sector organisations and volunteer co-ordination schemes.
  • Observe confidentiality in all matters relating to group participants consistent with organisational policies and legislation.
  • Take part in training housing scheme staff in schemes across South East Wales.
  • Provide group facilitation as a cover for staff sickness and annual leave.
  • Participate in project management group meetings.
  • Participate and share information about the project with the Advisory Group.
  • General

  • Promote and support the achievement of the foundation’s mission, goals and values.
  • Act as a positive ambassador for the foundation in all opportunities.
  • Maintain a high standard of probity in professional, personnel and financial matters, maintaining good relations with colleagues and external partners and to act in accordance with the foundation’s code of conduct.
  • To uphold and promote the foundation’s commitment to equality and diversity and the value of lived experience.
  • To have due regard to safeguarding and health and safety issues.
  • To undertake any other duties as may reasonably be required.
  • This job description is not contractual and is liable to change over time

    Person specification

    The following criteria are marked with an E for essential or D for desirable

    Skills and Abilities

  • Excellent verbal, written and IT communication skills. (E)
  • Ability to work independently and as part of a team. (E)
  • Ability to develop, inform and sustain professional relationships, partnerships and networks. (E)
  • Ability to travel across South East Wales (E) Full driving license (D)
  • Ability to work in collaboration with older people with disabilities including mental health problems or dementia, family carers and other staff / services involved in their support. (D)
  • Ability to work flexibly on the project to cover groups when other facilitators may be on annual leave. (D)
  • Ability to speak Welsh (D)
  • Experience

  • Relevant experience of community engagement (E)
  • Relevant experience of volunteer co-ordination and training (E)
  • Relevant experience of developing promotional materials (E)
  • Experience of group facilitation (D)
  • Relevant experience of working with older people with disabilities, mental health issues, dementia and people who experience significant loneliness (D)
  • Knowledge

  • Understanding of volunteer recruitment and co-ordination. (E)
  • Understanding of diversity and equal opportunities. (E)
  • Understanding of safeguarding issues. (E)
  • Understanding of and an interest in issues relating to older people’s mental health and dementia. (D)
  • Knowledge of sheltered and extra care housing. (D

  • Willingness to work flexibly to meet the reasonable needs of the foundation.
  • Commitment to working in accordance with the foundation’s values.
  • Prepared on occasions to work unsocial hours.
  • Self-sufficient in use of information and communications technology.
  • Ability to self-manage a full and varied workload.

    We expect all employees to be able to use these competences to a high level in their roles. During the recruitment process, at interview stage, we look for evidence of all these competencies

  • Expertise, knowledge and analysis.
  • Communication, influencing and promotion.
  • Relationships and partnership working.
  • Service focused.
  • Business aware.
  • Strategic thinking and decision making.
  • Leadership.
  • Adaptability and personal responsibility.
  • Innovative and creative.
  • Committed to personal development.
  • Equal opportunities information

    As an equal opportunities employer, we encourage applications from all sections of the community, whatever your background.

    We value each and every person in our team and are very good at working with people. Our workforce is made up of talented individuals from all sections of the community and we are committed to providing a working environment that encourages, and is supportive of, workers with mental health problems.

    We therefore welcome applications from anyone with personal experience of mental distress or learning disabilities, and positively encourage people with experience of using mental health services to apply.

    We believe the way in which we effectively work together will enable our charity to fulfil its mission.

    This commitment to equality and diversity means that we benefit from the widest range of experience and talent, and are fully representative of the world in which we live.

    We aim to create a working environment in which everyone is treated in a non-discriminatory manner.

    Recruitment agencies may be employed as appropriate. We ensure that all such agencies operate an equal opportunities policy comparable to that used by us.

    Benefits of working for us

    The Mental Health Foundation is a great place to work and offers generous benefits.

    All our members of staff are entitled to the following benefits. Please note that some of the benefits are available after a qualifying probation period.


    We consider it important to encourage people to save for their retirement and therefore we provide staff (after successful completion of a probation period) with a 10% pension contribution paid into an Age on Personal Pension.

    Contributions can be invested in a variety of funds according to your investment preference, or alternatively a default fund is available.

    Staff will also receive death in service life cover at four times salary.

    Annual leave

    Staff receive 25 days annual leave plus bank holidays.

    Maternity / parental leave

    Enhanced maternity / parenthood leave entitlements are in place, including extended maternity leave and benefits. Available after a qualifying period.

    Flexible working / work life balance

    The right to request flexible working is available to all employees. There are a number of different flexible working arrangements available throughout the organisation, which can be arranged by mutual consent.

    Child Care Vouchers

    This is a flexible way to meet the costs of your childcare. Part of your salary can be given up or sacrificed’ in exchange for Childcare Vouchers.

    Within specified limits, these vouchers are non-taxable and exempt from National Insurance contributions and therefore present a saving for employees who receive them as part of their total employment package.

    The Childcare Vouchers received are then exchanged, in whole or part, for the approved and registered childcare services you use.

    Sickness / absence

    We are required to make statutory sickness payments (SSP) where staff qualify. We also have our own sick pay scheme, including full pay for a period subject to certain conditions.

    Employee Assistance Service

    At times staff members may face and need help with a variety of issues throughout their lives. As part of our commitment to staff members we provide a 24 / 7 independent and confidential counselling and information telephone service, free of charge.

    Support is available on a range of issues including legal, financial, emotional, health issues and work-related concerns.

    Season ticket loan

    Interest free loans are available to purchase season tickets for the journey between home and work.

    Cycle to Work Scheme

    The Cycle to Work scheme is a UK Government tax exemption initiative introduced in the Finance Act 1999 to promote healthier journeys to work and to reduce environmental pollution.

    It allows employers to loan cycles and cyclists' safety equipment to employees as a tax-free benefit.

    Through the scheme, employees will be able to purchase a bike of a value of up to £1,111, repaid over 18 months through deductions from your gross monthly salary.

    The loan will be interest free and the benefit will be offered after successful completion of the probationary period.


    Cardiff based with travel across South East Wales


    £27,000 - £29,000 pa pro rata


    Part time - 14 hours per week to be worked flexibly across Tuesday, Wednesday & Thursdays subject to change

    Contract type

    Fixed term - 2 years 5 months

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