Senior Service Assistant - Lymington Job ref : TS / Lymington / CSR Keyholder / 30 hours Description :
Salary - £8.03 per hour
Hours - 30 hours per week
Would you like to work for one of the UK’s fastest growing companies and Which Retailer of the Year 2016 & 2017?
our service combined with availability of products encourages customer loyalty ensuring continued business. This means massive growth for us, with 40 new stores coming this year!
What you’ll be doing
As an experienced retail professional, you’ll be the first point of contact for our customers working in a trade counter environment.
Supporting the management team, you’ll act as additional Keyholder, opening and closing the store. This isn’t your average retail role, we serve customers, pick items from the warehouse and stock shelves.
It’s hot in the summer and cold in the winter. But where we really differ is our service, we go above and beyond to make our customers happy.
And you’ll be at the forefront of this, building longstanding relationships and taking pride in doing a good job.
What you’ll bring
A passion for customer service and a can-do attitude. You’re happy to muck in and get your hands dirty. You’re reliable, confident and astute and have previous experience working in a retail environment.
We also need you to have a knack for making customers happy, whilst working within agreed guidelines and to an agreed standard.
What we’ll give to you
At Toolstation we’re proud to offer great career development opportunities to our colleagues, with a strong culture of recognising and supporting talent and promoting colleagues from within.
You’ll be challenged in your role and our values are high; you’ll be supported with tailored induction programmes, and ongoing management training courses to ensure your success with us.