Kimpton enchants our guests through a mix of boutique destinations bound together by warm, genuine service, superlative style, distinctive perks, and addictive industry irreverence.
Kimpton Fitzroy London has 334 beautifully designed guest rooms and suites complete with its own unique Restaurants & Bars.
Kimpton Fitzroy London is the European Flagship for the group and is proud to be part of the IHG family. IHG, with over 5000 Hotels around the world, has an exceptional approach to hospitality with world-
class training and development opportunities and a significant focus on internal promotion including opportunities for international transfers.
Our mission is to be the best-loved hospitality company.
Your day to day
As our Meeting & Events Operations Supervisor, your duties will include :
To support, train and develop other team members.
To coordinate the weekly function sheet meeting when required.
To supply the highest possible levels of customer care and service whether in the public eye or in the back of house areas.
To positively approach all sales opportunities in order to maximise sales and revenue by yielding the business in order to achieve the Hotel’s sales plan.
To be aware of the services and facilities offered by the competitor hotels in order to promote your hotel to its full potential.
To attend any training meetings as required for the better performance of your role.
What we need from you
As our Meeting & Events Operations Supervisor you will :
Have a distinctive blend of confidence and personality to help give our guests an unforgettable experience
Make Intuitive decisions in favour of the guest and maintain the highest standards of service
Have a naturally Warm and Generous personality
Outstanding planning and organisational skills
Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets
What we offer
Some of our Beneftis for our Meetings and Events Operations Supervisor are :
28 days holiday each year, including bank holidays, this increases annually up to a maximum of 33 days
Excellent employee recognition programmes
Discounted international room rates for yourself, family and friends
Refer a friend bonus
Vast range of learning and development programmes
Opportunities for promotion and transfer across the group
Meals whilst on duty