Undergraduate - Business Analyst/Project Specialist
Volkswagen Group UK
Huntingdon Audi
1d ago

Job purpose

As a Business Analyst, you would be responsible for reviewing the latest technologies within our Centre to provide valuable insight back into our business.

You would also analyse key pieces of information and business metrics, and to use these evaluations to propose and define potential solutions / project plans,

being responsible for the overarching implementation strategies.

Key responsibilities

  • To analyse enquiry levels and to identify relevant opportunities
  • To analyse trends in conversion from test drives to sales
  • To review customer satisfaction scores and verbatim feedback, with the purpose of identifying key trends
  • To evaluate the links between CitNOW and Audi Cam performance, and the impact of buying
  • To identify the trends and opportunities proposed by the VHC process
  • To evaluate telephone enquiries, appointments booked and show up' rates
  • To review the impact of direct customer communications and trends
  • To use the output of the analysis of these data streams, to propose developments and solutions; and to convert these recommendations into project plans and implementation strategies
  • Skills required

  • Analytical thinking
  • Ability to communicate effectively and professionally with key stakeholders
  • Ability to present ideas with clarity, cohesion and in an engaging manner
  • Comprehensive IT skills, including the usage of Excel and PowerPoint
  • Ability to consider and understand the potential impacts of proposals upon the business
  • Qualifications

  • A-level or equivalent
  • Studying relevant degree subjects
  • Apply
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