An exciting opportunity has arisen for a customer service adviser to work within a manufacturing company based in Wolverhampton.
This is a full time permanent position paying up to 19k
Duties : -
Taking incoming calls in an effective & efficient manner
Providing technical support and understanding the product range
Dealing & solving customer queries & complaints
Managing customer concerns effectively in order to minimise the effect on the customer
Providing support to external sales team
Liaising with warehouse, manufacturing & logistics teams to obtain delivery instructions
despatch inline with customer requirements
Processing of manual credit notes
Account order book management
Catalogue, literature & sample requests
The successful candidate will have a proven track record in customer service.
For more information please contact the office on