Customer Service
Wolverhampton Commercial
Willenhall, West Midlands, United Kingdom
5d ago

An exciting opportunity has arisen for a customer service adviser to work within a manufacturing company based in Wolverhampton.

This is a full time permanent position paying up to 19k

Duties : -

  • Taking incoming calls in an effective & efficient manner
  • Order processing
  • Providing technical support and understanding the product range
  • Dealing & solving customer queries & complaints
  • Managing customer concerns effectively in order to minimise the effect on the customer
  • Providing support to external sales team
  • Liaising with warehouse, manufacturing & logistics teams to obtain delivery instructions
  • despatch inline with customer requirements

  • Processing of manual credit notes
  • Account order book management
  • Catalogue, literature & sample requests
  • The successful candidate will have a proven track record in customer service.

    For more information please contact the office on

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